Testimonials

I'm still waiting on results from echocardiogram and heart monitor test that were done on July 10,2025. I was told the results would take 5 to 10 days. It's now August 6 and still have not received results. I have called the office and messaged them through the patient portal. Took 3 weeks to get blood test results that were done on June 30th . The same test that my PCP orders and has the results back in 72 hours or less. All I ask is for the results to be posted on my patient portal .

Dr. Ramanath is a caring attentive cardiologist. I actually started seeing him because my own cardiologist was too busy to see me once when I needed to go in. So I went to him and was impressed with his knowledge and his approach to the visit. I then became his patient. In short, he's awesome!

We visited Dr. Idris for a cardiology clearance for my elderly father to have a procedure to remove a kidney stone. Our visit was July 10, 2025 and were told he received the necessary clearance. When leaving the office, we asked if that was all we needed to do and would they be sending the clearance to the doctor whose information we gave them. We were told yes. This was in fact incorrect. The patient has a procedure 7/22/25 and the clearance paperwork was never signed or sent. We called on several occasions and attempted to receive help. We heard back that the surgeon's office "should know" to fax the form for clearance. We found this out on July 21, 2025 and the surgeon's office faxed the clearance request form at noon. It was received but through multiple conversations, we were only told finally by the clinical manager, Jessica, that they could not send the clearance because the doctor had not signed it. He was out of the country and his notes were incomplete and unclear. Through being very pushy because let's face it, this is not the "quality healthcare you expect and deserve through the spirit of harmony and cooperation of a patient's needs"... we finally were told that Jessica would call the surgeon's office and give them verbal clearance or find out what was needed. Jessica stated that the clearance was completed and approved upon call back. In reality the surgeon's representative Helene said she spoke to Jessica and she would let us know if the surgeon would allow the procedure to go forward. We find several mistakes were made throughout this. Simply inform the patients of how to ensure the clearance for procedures get to the place where it's needed and in a timely fashion. If the doctor has a trip and is leaving the country, then a delegated doctor should take over the cases and at minimal the patient's doctor should complete all notes and tasks for his patients prior to leaving the country. Possibly as an alternative the doctor could be reachable and/or approve or update from his trip out of the country where possible. It was not the patient's fault the doctor failed to complete his notes or put a signed cardiology clearance in the files. It's not the patient's fault that the staff in the office did not tell them the proper procedure to get the signed clearance. In reality it would not have mattered because it didn't exist. It put the patient and us, his family in dire straights and at risk for the patient, who is in tremendous pain waiting for his procedure to have to go to ER. This is simply not okay and the lowest standards I have ever personally come across at any medical facility. I would hope this company and it's doctors and staff review how this was handled, stop placing blame on the patient/patient's family/surgeon's office and realize how poorly they are handling things. Please also know that if you need to reach your doctor, the call center answers and they themselves can't even reach staff inside the clinic itself. The call center representative became agitated and frustrated because of the situation and tried repeatedly responding to us "they won't even answer my calls". The list of excuses was astronomical and unprofessional. I hope they take this seriously in the future. I could not imagine I would ever want my father to go back to be treated this badly. We are still waiting on final surgical approval and it's just horrible. This should have never happened. God bless.

Dr. Rashdon is an excellent doctor, he listens to your concerns and explains thoroughly all test and procedures. He is very easy to talk to. He has a calming effect on me !

First meeting today. Doc South projects confidence & caring. Doc was engaging in my & wife’s questions. Patiently & clearly explained everything about the condition. Excellent manner & seemed 100% with us. Great decision to see Doc South. BTW: Staff team projected same caring & professionalism.

Dr. Thamwiwat is PHENOMENAL!! Throughout the years, I passed out several times and was referred to numerous specialist, including cardiologist. Despite my family history and black out episodes, no one took the time or medical knowledge to assess my condition as thorough as she did. I commend her for her extensive research regarding my critical situation and saving my life. I am Extremely Appreciative and Thank God for you Dr. T! You are Truly My (S)Heroe❤️ Julie McGill-Leggett

Multiple times during my office visits and tests I was ASSURED that I had a 0.00 balance on my account and that my insurance deductible was met 100%. 3 months after my last visit I began receiving collection calls from a collection agency. I refuted the charges with the agency but when I called the Heart Place office directly, I was met sarcastically with 'too bad, you'll have to call the collection agency' by the staff member that handles billing and claims. HORRIBLE customer service!! UNBELIEVABLE that a professional cardiac office would allow such horrid treatment of a Senior Citizen patient on a fixed income!! DO NOT EVER GO HERE!!!!!

I had an appointments with Dr. Overbeck on 4/14. He gives good detailed information on the results of your test that were run. A very good doctor. My nurse (Bri) was a hoot. She has a great personality and likes to have fun. My wife and I both enjoyed her greatly. We need more people like Bri in today's world. Fun, Fun Fun! Thanks!

Always treated professionally and courteously. Dr. Patel and his P. A., Stacy Andrews, show genuine concern for me and any condition I may present. The general staff at this location are most accommodating. Highly recommend the Dr. and his staff.